Due to provincial lockdowns deliveries across Pakistan will be effected. We apologise for any disturbance and will keep you updated.

At Shopout.pk, your privacy and data security is of utmost importance to us. We realize the importance of personal data and confidentiality of that data due to which we are specifying the Privacy Policy below.

As part of the Site usage, you are required to submit data while some data is copied from your usage. Therefore, we believe that you must be aware of what information are we receiving and how is that data being used. If you continue using this Site, we will assume that you have read and accepted our privacy policy and that you are sharing data directly or indirectly at your own discretion.

Considering the importance of privacy policy, we advise you to go over the page frequently as we reserve the right to change, modify, edit, add or remove the points mentioned in privacy policy without any prior notification to any user or the public. The new privacy policy will be effective from the day it is updated on the Site.

Your personal information will be stored in our database till the purpose for which the data was extracted is served or till the law requires after which we will delete your personal information from all our databases. You can choose to surf this Site anonymously and will only be required to enter personal information while creating an account.

Data that we collect

The data that we directly collect from our users is mainly for ordering purposes. We may ask for your personal information including, but not limited to, you name, address, email ID, birth date, gender, mobile number, telephone number, bank details and card details.

This data will be used to process orders and maintain your account in our database. Account maintenance helps us keep a track of all the purchasing that you have done previously which helps us identify old and loyal customers. We also use this personal data to carry out our own internal research to figure out ways in which Shopout can offer you a better shopping experience. We may also reach out to you for feedback in order to improve the Site services, but you always have an option to opt out from all our communications.

We may or may not share your data with any third-party stakeholders such as an organization responsible for the delivery of your product. Therefore, always keep your account details on Shopout updated. For security reasons, we do not provide your personal details to you even if you ask for it. You can always access the data you have provided by logging into your account at any time.

Given the policy, we provide maximum security to your data. Therefore, we are not liable or responsible for any compromise in personal information.

Other uses of personal information

Your personal information may be used for market research and will not be shared with third parties. The details are anonymous and used for statistical purposes and you can choose to opt out of the activity at any time.

We may also communicate our promotions, offers, newsletter and other pieces of data related to Shopout with you from time to time. If you choose to not receive this content, kindly “unsubscribe” from the service and you will stop receiving such updates within 7 working days of unsubscribing. We may also use your data to identify your location for the sole purpose of enhancing your online shopping experience.

In case of competitions, your data will be used to notify users about competition updates and winners. While we do not share your personal data with third parties, these does not include subsidiaries or sub-groups of Shopout. We may share the data within our groups for multiple purposes mentioned above. Even if the data is shared with any third party, it is for the security and privacy of users. None of your personal data will be shared with any party without your prior consent as per our Privacy policy.

Cookies

Another way of collecting data is via cookies. If you accept cookies as soon as you enter the Site, we will be able to identify your buying behaviour and usage habits, helping us improve your experience at Shopout. This is not a sharing of personal data but just a reminder tool for the Site about who you are via the IP address of your connection. Even if you do not have an account but have previously surfed Shopout and accepted cookies, you will see recommendations based on your previous visit to the Site because the system is able to remember your usage habit and buying behavior, thereby improving the service for you.

Data extracted via cookies is also not shared with any third party. It is for the sole purpose of identifying your Site using patterns.

Data security

Shopout has strong security measures and systems in place to protect your personal information and any other data. With firewalls on our servers, we believe that our security systems can prevent any type of unauthorised access or inappropriate usage of the Site, making Shopout one of the safest online shopping platforms for Pakistan. However, you have to play your part by ensuring you do not share your account details or personal information with anyone that may lead to a compromise in your account.

You have the right to deny providing information by not creating an account and not accepting cookies as you enter the website. You also have the right to get your data updated in our systems and ask us to stop using your data for direct marketing purposes. If you do not agree with our privacy policy, please discontinue using Shopout so that your data is not shared with us.

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