ShopOut offers a 7-day policy for returns and refund. However, the following terms and conditions apply:
- The claim should be made within 7 days of receiving the product
- The product must be returned in the same condition as it was delivered. Used, washed or worn products will not be returned and sent back to you. In case of clothing items and accessories, you can try them on to check the fitting but return it immediately if you want to claim a refund
- The product should be returned in the same box/packaging as delivered. Please do not attach any tag or damage the manufacturer’s box/packaging otherwise the product will not be returned
- The product must be returned along with all the user manual, warranty card and any other document or freebie delivered along with the product. Anything missing from the package can lead to a rejection of claim request.
- In order to ensure a smooth return without any delays, please attach the return label properly on the package so it reaches back to us on time. The refund process may take 2-3 business days from the day we receive the product as it is inspected before we accept the claim and process a refund.
- ShopOut reserves the right to deny refund or return claims in case any of the point mentioned above are not followed.